Friday, July 30th, 2010

Re-Imagining Community Conversation

For the past several months, some friends and I have been thinking about the way our community communicates.  We have been trying to re-imagine ways to share knowledge, ideas and concerns about our community.  We all recognize that our community has many challenges, but our challenges are matched with incredible potential.

In reflecting about  community conversation, we have been mindful of the voices we have come to know and respect but we are very passionate about the voices that have yet to be heard.   We are passionate about the unheard voices in part because we know that our community needs as many champions as possible, but also because they could lead us to many of the answers we have been searching for.  Mostly, we just want to see better and healthier conversation about our community taking place more often and with more people involved.

Yesterday I took some time to walk the Fulton Mall.  I had an hour in between my Monday Rotary meeting at Cornerstone and a meeting I had scheduled with the Fresno Grizzlies.  I walked the entire mall both ways and took many photos.  I was once again stunned by the beauty of the mall, yet I felt disappointed in the fact that not enough people care about the mall or downtown.  It is inconceivable to me that so many Fresnans feel as though we should abandon the Fulton Mall and downtown completely.  My time on the mall yesterday again brought me back to thinking about our need for fruitful, healthy community conversation.  It my opinion, conversation is such an important part to becoming something better as a community.  So what would would re-imagining community conversation look like?   Here are a few of my recent thoughts:

  • Conversation must be accessible: First, the conversation about our community really needs to be accessible to as many people as possible.  The reality is that most people in our community don’t have time to make city council or county supervisor meetings.  Nor do most people have the time to make it to town hall meetings or committee meetings.  The fact that many are unable to make meetings should never disqualify them from playing an active role in the conversation.  Re-imagining community conversation may mean finding new places for dialogue to happen as to make it as accessible as possible.
  • Conversation must be transparent: Community conversation must be open and transparent at all times.  When citizens feel as though they are being excluded, it leads to complete disengagement.  This has been, and at times still continues to be a significant issue in our community.  The clearest path to reaching our potential is to allow as much citizen participation (ideas, suggestions & criticism) as possible.  This only happens when everything is done out in the open.
  • Conversation must be healthy: There is no room for toxic communication when our challenges are so great.  We all must hold ourselves to this standard.  This is not to say that we can’t disagree or even have robust debate.  The point in all of our community dialogue however must be to create a better community, not to win any argument or debate.  The moment our community conversation becomes more about winning then the betterment of our community we have truly lost.
  • Conversation must be forward-thinking: Our challenges far to large to think that we can continue to do what we have always done.  Re-imagining community conversation will require all of us to think differently.  While the easy path is paved with the familiar, it is imperative that we focus on new ideas, seek out new voices and leave no stone unturned when it comes to the solutions of our greatest challenges.  A commitment to forward-thinking will also require a renewed sense of discipline, not just from our leaders, but from all of us committing to pursuing a better story than the one we are currently living.
  • Conversation must lead to real action, not just talk: As a community, we have talked around our challenges and potential solutions for decades.  Community conversation is worthless if at some point it does not lead to tangible, meaningful action.  Once again, we all have a role to play here.  Yes, we must and will hold our elected leaders accountable for how they bring about change and action in our community and how they inspire us to participate, but true community transformation will only take place if all of us are committed to carrying the burden together.

In no way is this an exhaustive list.  So what am I missing?  What else would be important to re-imagining community conversation? What is our community doing well in this regard and where do we need work?

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  • tsudiacal007
    Great post Barry. I’ve been thinking recently about how to get more people in Fresno engaged with what’s going on. I have a couple links from past TED conferences to share that hopefully get people to see the value of "bottom-up" innovation and collaboration. The invention of the mountain bike as discussed here proves that innovation doesn't only start inside the walls of a Google or Apple, but it starts around a group of interested individuals. http://blog.ted.com/2007/01/charles_leadbea_1.php One way to do it is through technology and creating an interactive website for Fresnans to share ideas, have those ideas archived, and easily accessible. (See www.groupsite.com for more ideas)

    Perhaps more important though is the need for people to do less talking. The city hires consultants who deliver reports on different issues, but that is where things stop. There isn’t any follow-up and action. We need people who start the conversation by actually taking some positive action in the right direction. We need to be an area that encourages failure, otherwise we ensure mediocrity. And at this moment, there are some fun things that are happening in town that I am aware of that will give Fresno a bit of "Wow" factor. Those things that people outside of Fresno can see and say, “Wow. That’s cool. I wish we had something like that here.” But the only way to get that conversation is through doing. Showing people the benefit of what you’re doing based the results that you create. That is how Google, Apple, and Microsoft work. They create products and services that get people talking.

    Through a YPO in town called FLYP (www.flypinfo.com), I'm currently working with Craig and others YPs in the DCR to put together a proposal for what we want to call the Downtown Academy. This group will consist of a select number of Fresno's most energetic and motivated young, creative professionals learning about the history and current entrepreneurial efforts being made to revitalize Fresno's downtown. They will then have the opportunity to visit other flourishing downtowns in California to put some perspective on what a vibrant, thriving downtown should look like. And this experience will culminate in a final project where participants will not only provide insight on what changes should be made downtown, but there will also be a group project put together by participants to transform downtown Fresno into a destination for a night. To show people what it can look like if we start doing something about it. Other things I can think of? Pecha Kucha & ArcHop, to name a couple off the top of my head.

    Here's the analogy I often make. In elementary schools, we try to teach kids about grammar and spelling. But what if, instead of focusing on making our children such great technical writers, we focused on helping our children discover good stories or draw on personal experiences to write about before they approached writing from a technical standpoint? What if we gave them ideas to think and exposed them to the humanities and liberal arts, which would encourage them to let their imaginations run freely and then had them capture those thoughts on paper? That is when discussion runs at its best—when people can come into a situation with an open mind because they are inspired by something they have experienced, seen, heard, touched, tasted, etc.

    So what are our biggest challenges as a region? Finding the people who are ready to give their time to help with local projects. Recognizing the great things people in our community are already working on—those projects that push people to think more innovatively and beyond their existing comfort zone. If seeing is believing, we need more people willing to put in the work to show others what’s going on.

    And perhaps to the dismay of those with positions of privilege to lose, I think in the coming years we will see many of these innovative ideas that develop Fresno's "Wow" factor come to fruition. We need to keep the conversation alive and encourage people to communicate their ideas with one another openly and mindfully. But conversation alone is not enough. We need leaders and people in our community to inspire others to become movers and shakers. People willing to volunteer their time and energy after work to move the needle and create results. To have something to show to others so that people have something to discuss.

    One final comment: we also need to look outside our area for new ideas. It's easy to get caught in what others are saying in the moment. But we aren't the only city trying to reinvent and reposition for the future. It just seems that way, until we travel outside of Fresno and take a look around and realize there are other people out there.
  • barryfalke
    Tim,

    Thanks for the links and the comment. I agree that talk without action is cheap. I think we have had a lot of that for a long time. I agree that we are missing a better online community for dialog and that it really should challenge people in regards to participation and engagement.

    The Downtown Academy sound interesting as well. Are there any dates yet for when this is expected to launch?
  • At the risk of getting caught up in semantics, I'll respectfully disagree with both you - while talk really is cheap, I don't think we have enough of it. At least, not *meaningful* talk. The community overall suffers greatly from apathy and a lack of awareness, and to lead them to action, we have to first lead them to more meaningful dialog, at least if we want that action to stick.
  • barryfalke
    James I would say it is semantics. I completely agree that there is not enough meaningful talk. In fact that is why I'm writing about this. I am only saying that talk is not enough. In relation to our challenges as a community, talking will only get us so far. At some point we must be willing to get involved and invest our time and money of the solutions.
  • Brendan
    So it sounds like there's a need for both more meaningful discussions such as this and more actions resulting from them.

    That said, perhaps this discussion can set an example. What concrete actions can you now take to generate more dialogue and more resulting actions?
  • barryfalke
    Brendan I'm glad you ask. My post tomorrow will outline what I feel is the best action step for better community dialogue and ways for us to hopefully move beyond just talk. Thanks for the comment!
  • Andy Hansen-Smith
    I think in Fresno and in all communities there is only a small percentage of people who are concerned enough or have the time enough to really engage. Fresno is a fairly easy place to live: traffic congestion is not too bad, school quality while not so great people don't do much different than they would have normally, and crime is bad but not enough that people feel forced to move. When traffic got really bad in LA or Bay Area then the BART or subways were built and not before. When crime gets bad people then form neighborhood watches but not usually before.
    It may take something like that to get people really engaged otherwise people are too comfortable or busy with their lives to get concerned . They all have opinions but usually not enough info to be an informed opinion.
    One good thing about Fresno that even for a nearly 500,000 person city is that it is easy to engage other people who are also engaged either due to genuine love of community service or due to their occupations eg government workers.
    Sometimes it just takes a small percentage of people to move the community in one direction or the other.
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